Application Support Specialist (m/f/d)

Michael Page International (Deutschland) GmbH
München, Deutschland

Beschreibung des Jobangebots / Job Description

You support smooth application operation and develop minor enhancements for several applications
You assume internal product responsibility for IT products or product groups
You plan, control and monitor external providers in terms of capacity, performance and quality of results for applications or application groups in the area of responsibility
You are responsible for the escalation management in case of tickets or general problems and conduct coordination meetings with customers
You will participate in planning, managing and reporting on all global cost elements of service budgets and you will be responsible for reviewing monthly invoices
You will advise business departments or IT colleagues on service offerings
You will participate in transition projects and in the further development of the service
You create and maintain procedures for existing processes and documentation
You will be responsible for ensuring compliance based on internal and external regulations

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Michael Page International (Deutschland) GmbH

Our partner is a leading insurance company in Munich. The client is driving digital transformation in the industry globally, breaking new ground in risk assessment and developing new products and services for new types of risks. Become part of the team to create the future and set new trends together with our client.

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