Ruslan Borysov
- Data analyst
- Offenbach am Main
Zusammenfassung / Personal Summary
Experienced and adaptable manager with international expertise (10+ countries
visited), skilled in structuring operational processes, leading teams, and reliably
implementing HoReCa and security standards.
Key Value I Bring to Your Team:
• Operational Efficiency & Cost Optimization: Proven track record of boosting
revenue and reducing operating costs through systematic process optimization.
• High Reliability & Confidentiality: Absolute integrity when handling confidential
data (backed by successful polygraph clearance in high-security logistics).
• Team Leadership & Adaptability: Experienced in scheduling, staff onboarding,
and development; quick to master new professions and complex tasks.
I am actively improving my English and starting to learn German for the workplace.
Looking for a long-term position where I can fully realize my potential, ensure
reliability, and continuously acquire new skills.
Berufserfahrung / Work Experience
Full guest service management, floor supervision, and maintaining high
HoReCa standards across the hotel chain.
Organized daily team operations, shift scheduling, staff onboarding, and
training of new employees.
Cash desk operations, daily financial reporting, inventory management, and
stock purchasing/supplies.
Resolved guest complaints, managed customer reviews, and ensured strict
compliance with service quality standards.
A total of 6 years (2016–2022) of comprehensive experience in HoReCa and
hospitality (ranging from lounge bars to 5-star premium hotels).
Roles held: Venue Administrator, Waiter, Bartender, and Hookah Master.
Successfully managed large-scale catering for weddings, corporate galas, and
high-profile VIP events (including regional public figures).
Experience working at high-volume open-air festivals (fast-paced
environment, high stress tolerance, and multitasking).
Highly adaptable across diverse hospitality formats with a strong focus on
customer satisfaction.
Joined the company in 2022 as a Trainee/Junior Manager in international
high-security and specialized freight forwarding. Due to high efficiency,
strong analytical skills, and leadership, I was promoted by 2025 to Head of the
Production Department and Logistics Supervisor.
In this leadership role, I was responsible for the operational management
of confidential international logistics processes. My responsibilities
included team management, shift scheduling, payroll calculation, process
optimization using MS Excel, and strategic alignment with senior
management while maintaining strict security and service standards.
Under my operational leadership, service sales grew by 30%, while operating
costs were optimized and reduced by 15–20% through efficient process
management. Additionally, I successfully scaled the team, driving headcount
growth that directly contributed to the strategic expansion of the holding
company