24/09/2021

B2B Customer Service Assistant German speaker

  • Page Personnel Deutschland GmbH
  • Barcelona, Provinz Barcelona, Spanien

Beschreibung des Jobangebots / Job Description

The main tasks of the position are:
- Deal with customer and sales queries quickly and effectively
- Be able to take accurate and concise information over the telephone
- Perform the order entry into the SAP system (ERP)
- Check stock availability and call the final consumer if there is any issue
- Tracking and follow up of orders, liaising with the warehouse and shipping company
- Deal with any operational issue (refusals, returns, damages, etc.)
- Ensure basic maintenance of Operations Systems
- Prepare and maintain customer order database and issue invoices
- Email dialogue with the customers and sales force


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