The main tasks of the position are:
- Deal with customer and sales queries quickly and effectively
- Be able to take accurate and concise information over the telephone
- Perform the order entry into the SAP system (ERP)
- Check stock availability and call the final consumer if there is any issue
- Tracking and follow up of orders, liaising with the warehouse and shipping company
- Deal with any operational issue (refusals, returns, damages, etc.)
- Ensure basic maintenance of Operations Systems
- Prepare and maintain customer order database and issue invoices
- Email dialogue with the customers and sales force
Fox Head Europe is a fast growing action sports company that prides itself in attracting the
best employees. We are looking for creative, self-driven, dynamic and experienced people
to become part of our team in Barcelona-HQ office. Being motocross, BMX, mountain bike
or action sports enthusiast is a plus