16/08/2024
Dear Hiring Manager, I am writing to express my interest in exploring new opportunities that align with my extensive experience in delivery and operations management. With a proven track record in leading complex projects, optimizing operations, and driving digital transformation initiatives, I am eager to bring my skills and expertise to a new challenge. Currently, I serve as the Delivery and Operations Manager at DGE – TAMM Program, where I have been instrumental in the successful execution of critical projects that have significantly enhanced the digital government services in Abu Dhabi. My role involves overseeing end-to-end project delivery, managing cross-functional teams, and ensuring that our operations run smoothly and efficiently. Through strategic planning and meticulous execution, I have consistently delivered high-impact solutions that align with business objectives and exceed stakeholder expectations. My experience at TAMM has honed my ability to manage large-scale initiatives, particularly in environments where innovation, agility, and precision are key to success. I have successfully led projects that involve complex integrations, ensuring that our solutions are scalable, secure, and reliable. Additionally, I have been responsible for developing technology roadmaps, optimizing resource allocation, and driving continuous improvement in our operations. What sets me apart is my ability to blend technical expertise with strategic leadership. I am adept at not only identifying and solving operational challenges but also at driving initiatives that lead to long-term growth and efficiency. My approach is always collaborative, working closely with teams and stakeholders to ensure that our goals are aligned, and our outcomes are impactful. I am now looking to leverage my experience and skills in a new role where I can continue to contribute to the success of an organization that values innovation, excellence, and customer satisfaction. I am particularly interested in opportunities that will allow me to further develop my leadership abilities and contribute to the strategic direction of a dynamic company. Thank you for considering my application. I would welcome the opportunity to discuss how my experience and qualifications align with your needs. I am confident that my background in delivery and operations management would make me a valuable asset to your team. I look forward to the possibility of contributing to your organization’s success. Please feel free to contact me at 00962796843881 or hussambukhari@gmail.com to arrange a time for us to discuss this further.
What can I do for your Organization? Maturity Assessment: Conduct comprehensive technical and business operations assessments, ensuring alignment with industry standards for enterprise-grade solutions. Gap Analysis and Optimization: Identify performance bottlenecks, security vulnerabilities, and scalability issues, while ensuring 24/7 availability. Technology Architecture: Design current and target state architectures using stable, cutting-edge technologies within time and budget constraints. Strategic Roadmaps: Develop technology roadmaps that align with business goals, meet stakeholder expectations, and ensure seamless operations and customer satisfaction. Execution Planning: Prioritize business needs and create detailed short-term and long-term plans with accurate resource and budget allocation. Process Enhancement: Improve technology project delivery for digital transformation, incorporating change management and release management best practices. Operational Efficiency: Enhance business operations, establishing policies for business continuity, information security, data classification, and disaster recovery. Build vs. Buy Decisions: Provide informed recommendations on technology procurement, benchmark COTS solutions, and build in-house capabilities to meet business demands. Leadership Engagement: Lead technical discussions with leadership, vendors, and teams, offering expert insights to drive digital success.
What have I achieved so far? Strategic Contribution (Digital Transformation): Played a pivotal role in the Abu Dhabi government's digital transformation, focusing on define objectives and vision, conduct maturity assessment, develop a strategic roadmap, build enterprise architecture and complex G2G & G2C integrations. Abu Dhabi Pay Delivery: Successfully led the delivery of Abu Dhabi Pay, a government-wide payment solution, in collaboration with a leading regional bank. Technical Leadership: Served as the Technical Lead on a high-profile government project, utilizing a full spectrum of modern technologies to deliver scalable, efficient solutions. Managed microservices architecture, CI/CD practices, and system performance, ensuring compliance with stringent government standards. Microservices Development: Led the development of multiple services based on microservices architecture, aimed at creating a flexible, well-documented, and extensible foundation for various business solutions. Drive Innovation and Agility: Implementing a digital-first approach to designed and implemented advanced, scalable, and secure system architectures that align IT strategies with business goals. Managed the full development lifecycle, promoting innovation and enhancing system efficiency. Team Leadership: Guided a team of developers in creating and refining critical software applications, ensuring high-quality, scalable, and secure solutions. Infrastructure Planning: Developed infrastructure capacity plans for major launches requiring extensive resources, distributed across numerous virtual machines. Technology Roadmaps: Created technology roadmaps and target state architectures for large enterprises, along with execution plans for successful delivery. Performance Optimization: Resolved performance issues for a high-traffic marketplace with over 1 million daily hits by optimizing load distribution across application and database domains. Architectural Transformation: Transitioned a monolithic architecture to a microservices architecture, significantly improving business operations, service delivery, and customer satisfaction, leading to increased revenue.
Delivery & Operations Manager
Amman, Jordanien