Help Desk Agent

  • Dresden, Deutschland
freiberuflich / Contractor IT und Telekommunikation / Information Technology, Telecommunications

Beschreibung des Jobangebots / Job Description

  • Analyzing and solving problems via remote access on virtual machines in Windows 8.1, Windows 10
  • Software installation and deinstallation
  • Configuration of mobile devices in Android and IOS
  • Passing of problems to the next level support
  • Working accordingly to agreed SLAs

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