IT Support Assistant (Hamburg Based)

  • Wallem
  • Hamburg, Deutschland
Vollzeit / Full time IT und Telekommunikation / Information Technology, Telecommunications

Beschreibung des Jobangebots / Job Description

The Wallem Group delivers maritime solutions. Our trusted reputation for delivering services to the maritime industry has been established over 110 years through our network of 47 offices in 18 countries. Today we deliver integrated solutions around the globe across Ship Management, Ship Agency, Ship Broking, Commercial Vessel Management, Freight & Logistics as well as innovative BPO and IT services.

Our people are at the core of these solutions, delivering quality services with the highest level of friendly professionalism. And we constantly seek to sustain our industry leadership by creating a place where our people can develop and are respected.

Please visit www.wallem.com for more information about our Company service offerings and values and to have a look at our in-house magazine, https://issuu.com/wallemtruenorthmagazine.

IT Support Assistant (Hamburg Based)

Job Overview

The incumbent will be a member of the Infrastructure team, responsible for IT infrastructure of the Hamburg office and managed ships calling in Europe. Primary responsibilities include PC & Network fulfillment, network operations, communications and system security ensuring an environment that puts the needs of the business users first and delivers excellent customer service to the internal customers.

Job Responsibilities

  • Performs configuration / trouble-shooting for PC server, network and other office/vessel IT infrastructure
  • Travels within Europe as necessary to attend to the IT requirements of ships with Wallem managed IT
  • Responsible for day-to-day IT operations and coordination with vendors, local office teams and other stakeholders
  • Conducts activities to ensure adherence to standards & procedures, and service quality & timeliness

Job Requirements

  • Degree/Diploma/Technical Institute graduate in Computer Science or Engineering
  • One year IT support experience but would suit a new IT graduate looking for a first position
  • Candidates MUST possess the immediate right to live and work in Germany

If you have the drive for achievement, we’d love to hear from you. Please apply in strict confidence with your full resume and contact details.

Information collected will be kept confidential and used strictly for recruitment purpose only.

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