Customer Success Manager (full-time, Essen or remote)

  • clickworker GmbH
  • Essen, Deutschland
Vollzeit / Full time Management und Unternehmensentwicklung

Beschreibung des Jobangebots / Job Description

Customer Success Manager (full-time, Essen or remote)

What will you do?

  • Become our customers’ ambassador and ensure an optimal customer journey from first contact to post-delivery of the project

  • Moderate department communication to remove road-blocks in projects and monitor progress

  • Monitor customer satisfaction, identify gaps in products, processes and propose solutions

Your background

  • Min. 5 years of experience as a Technical Consultant, Project Manager or pre-sales engineer

  • Strong relationship building and creative problem-solving skills

  • Good project management skills with hands on experience

  • Passion for customer facing partnerships, ability to act as an advocate for our strategic accounts.

  • Bachelor’s degree in economics or a technology related subject is preferred

Jetzt bewerben