JD _ITOM_ServiceNow Senior Dev Germany || Q1T2141
Role (ITIL Business Analyst/ Consultant)
ServiceNow – Developer
ServiceNow- Consultant/Business Analyst
Bachelor of Engineering / Technology / Science
Overall Experience (in yrs.)
1 + Yrs.
Technical skills (Required - Mandatory)
ServiceNow ITSM ( inclusive of Asset & Configuration Management) , ITOM , Integrations, SaaS, Open Source solutions Pattern customization, setup of discovery classifications ServiceNow scripting – business rules, client scripts
At least 1 ServiceNow Implementation Specialist Certifications on any ITOM module
Proficiency of working with ServiceNow platform for Global Customers
Technical skills (Required - Nice to have)
Service Now Implementation Specialist, ITIL V3, ITIL V4 preferred
Language skills needed
Work as part of team
· Experience in running operations with ITIL processes / ITIL certified.
· Excellent Analytical and troubleshooting skill.
· Excellent in Verbal, written communication.
· Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
· Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands
Area of responsibilities
· Setup Credentials& discovery schedules in ServiceNow
· Troubleshoot discovery & service mapping errors
· ServiceNow scripting according to the requirements
· Configure integrations and troubleshoot issues
· Build custom patterns as needed\
· Execute discovery and validate the response
· Perform data loads as needed
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