04/05/2021

Service Now Developer

  • 247GlobalRecruit
  • Frankfurt, Germany
Vollzeit / Full time IT und Telekommunikation / Information Technology, Telecommunications

Beschreibung des Jobangebots / Job Description

JD ID

JD _ITOM_ServiceNow Senior Dev Germany || Q1T2141

Role (ITIL Business Analyst/ Consultant)

ServiceNow – Developer

Position

ServiceNow- Consultant/Business Analyst

Academic Background

Bachelor of Engineering / Technology / Science

Overall Experience (in yrs.)

1 + Yrs.

Location

Germany Frankfurt

Skill Summary

 

 

Technical skills (Required - Mandatory)

ServiceNow ITSM ( inclusive of Asset & Configuration Management) , ITOM , Integrations, SaaS, Open Source solutions Pattern customization, setup of discovery classifications ServiceNow scripting – business rules, client scripts

At least 1 ServiceNow Implementation Specialist Certifications on any ITOM module

Proficiency of working with ServiceNow platform for Global Customers

Technical skills (Required - Nice to have)

Service Now Implementation Specialist, ITIL V3, ITIL V4 preferred

Language skills needed

English

People skills

Work as part of team

 

 

 

 

Soft skills

·                  Experience in running operations with ITIL processes / ITIL certified.

·                  Excellent Analytical and troubleshooting skill.

·                  Excellent in Verbal, written communication.

·                  Creative thinking in implementing Service improvements (automation, incident reduction, etc.).

·                  Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands

·

 

Area of responsibilities

Skill Level

·        Setup Credentials& discovery schedules in ServiceNow

·        Troubleshoot discovery & service mapping errors

·        ServiceNow scripting according to the requirements

·        Configure integrations and troubleshoot issues

·        Build custom patterns as needed\

·        Execute discovery and validate the response

·        Perform data loads as needed

 

 

 

Expert

 

Mid-level

 


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