Infrastructure – MS SQL L1L2
Bachelor of Engineering / Technology / Science
Overall Experience (in yrs.)
2 - 3 Yrs.
Technical skills (Required - Mandatory)
· MS SQL, Windows, Scripting (Powershell)
· My SQL or PostgreSQL (Experience in at least one of them would be good to have)
Technical skills (Required - Nice to have)
Language skills needed
German and English
Should be able to work with colleagues from different cultures
· Experience in running operations with ITIL processes / ITIL certified.
· Flexibility to work in 24x7 support & On-call models
· Strong analytical and troubleshooting skills
· Good verbal and customer handling skills over phone (service desk function)
· Strong Business Communication skills
· Willingness and flexibility to learn new technologies such as OS admin, backup, storage, middleware etc. at L1 and scale up quickly.
Area of responsibilities
· Installation, upgradation and maintenance of databases
· Performing database backup, restore, copy database and troubleshooting recovery issues.
· HA FCI, AOAG & TLog shipping implementation
· Knowledge sharing and preparing standard operating procedures for team.
· Performance troubleshooting
· Contribution to automation by analyzing repeated tasks and transform to automated tasks there by reducing manual effort.
· Perform analysis of repeated incidents and come up solutions that help in preventing such incidents.
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